Product Manager

Product · Columbus, Ohio
Department Product
Employment Type Full-Time
Minimum Experience Experienced

our mission: battleface is building a humanity-focused travel insurance company to bring people and the world together. Why? Because for far too long travel insurance has focused on the company, not the customer. But we’re changing that. How? By connecting travelers to customized insurance solutions that deliver the right insurance at the right price—right where and when they need it.

the jobAt battleface, our focus is always on the customer’s journey, both literally and figuratively, and the crossroads of that journey lives in our portfolio of products. We leverage that portfolio to assess risk, provide emergency medical assistance, pay claims, and connect to travelers. We’re looking for passionate problem-solvers to help shape the future of travel. This will include owning the solutions to business and customer problems that drive measurable results, conducting primary research to surface insights that inform our product strategy, and designing experiments to test assumptions and hypotheses. As one of our early Product hires at battleface, you’ll influence almost every aspect of our company by obsessing over adding value to our customers’ lives.


Specifically, we’re looking for a Product Manager who will:

  • Use qualitative and quantitative customer research methods to discover problems worth solving
  • Keep tabs on the global travel insurance and services ecosystem
  • Collaborate with Engineering, Product Design and other leaders throughout battleface to craft a data-informed series of bets that will create significant growth
  • Define go-to-market plans for new launches in partnership with our Growth and Partnerships teams
  • Craft narratives about your team’s solutions that are compelling and inspiring
  • Perform ad hoc and routine analyses of product data to validate metrics drivers
  • Lead weekly reviews of the team’s results and roadmap
  • Work with our Director of Product to fold key insights into our broader product strategy

about youYou are interested exploring how the latest technology can help solve problems. The perfect candidate is someone who can anticipate future customer needs, wants to help us define what those needs are, and help us address them. You’re different. You’re not like everybody else—and proud of it. When the masses zig, you zag. You’re creative. You’re strategic. You’re kind. You’re flexible. You don’t quit. You can do a lot of pushups and know how to do a roundhouse kick for the knockout. OK, that’s optional. But here’s what’s not optional: You have an exuberant passion for life—and work. You understand we only have so many days on this earth, so you want to spend them with good people doing meaningful things. You’re proud of your career. Your skills. Your expertise. Most of all, you want to be part of something truly great. Because, on life’s journey, why stop at good?



  • You can describe your Product Management wins with data
  • You think strategically, but you have a bias toward action
  • You’re an accomplished communicator and can tell a great story about why something matters
  • You lead through influence, welcome accountability, accept responsibility, and celebrate team wins
  • You may not know SQL, but you’re willing to learn
  • You’ve learned enough about dogmatic frameworks to avoid them

even better

  • B2C startup experience? Yes, please

the perks:

  • Insurance – Dental, Health, Life, Vision – 100% of premiums are covered by battleface
  • You’ll never work on your birthday
  • 28 days of PTO, 15 sick days, and 15 holidays
  • Travel – All international travel for associates is insured and covered by battleface

Thank You

Your application was submitted successfully.

  • Location
    Columbus, Ohio
  • Department
  • Employment Type
  • Minimum Experience